We understand that the withdrawal procedure via bank transfer on our System may not be as swift as wished-for, and we're actively Functioning to address this problem. Your withdrawal, in conjunction with People of other gamers, continues to be authorized by the casino.

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The casino experienced offered proof in the participant employing a charge card not belonging to him. Therefore, we initially rejected the grievance. Even so, just after several conversations, the casino made a decision to reopen the participant's account and return the funds. The player confirmed that he gained The cash, and The difficulty was effectively settled.

No player grievances or very low value of withheld winnings in grievances in relation to the casino's dimensions

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Your feed-back is invaluable to us, and we get your problems seriously. Be confident, We'll look into this matter totally in order that this kind of troubles are addressed immediately and properly.

On behalf of The full 0x.wager help group, I would like to apologize for that negative impression you have got obtained of us. We're regularly focusing on creating our customer support the ideal one particular. We'll choose your opinions into consideration, and make endeavours to forestall comparable effect Sooner or later.

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Thank you for reaching out to us and sharing your issues. We respect your feed-back and choose your inquiries significantly.

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The participant from Austria documented that some funds transferred from the lender didn't get to their betting account. They've been in connection with aid but remain expecting a resolution.

This issue had persisted for 17 days. Once the participant experienced lodged a criticism and the Complaints Team experienced instructed speaking to the payment service provider for an investigation, the participant's deposit was credited to his account just after eighteen times. The Problems Staff experienced marked the criticism as 'fixed'.

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